Help Scout Classes – Live chat software,but more helpful

Say farewell to overwhelming chat volume, staffing nightmares, and frustrated customers abandoned in chat windows. Ready to make your website more helpful?

Get Started with Beacon and Live Chat

Beacon makes it easy to be helpful. It’s instant answers, live chat, and conversation history all rolled into one customer companion. We’ll show you how to create your first Beacon — improving customer satisfaction and reducing conversation volume along the way.

Level up your Support game

Check out our jumpstart videos, in-depth Help Scout classes, and best practice deep dives to up your support game!