Sobre Este Curso
Help Scout Classes – Live chat software,but more helpful.
Say farewell to overwhelming chat volume, staffing nightmares, and frustrated customers abandoned in chat windows. Ready to make your website more helpful?
Get Started with Beacon and Live Chat
Beacon makes it easy to be helpful. It’s instant answers, live chat, and conversation history all rolled into one customer companion. We’ll show you how to create your first Beacon — improving customer satisfaction and reducing conversation volume along the way.
Level up your Support game
Check out our jumpstart videos, in-depth Help Scout classes, and best practice deep dives to up your support game!
Objectivos De Aprendizagem
- Have access to internet
- Para empreendedores que querem crescer
1. Create a mailbox00:00:58
2. Configuring the router00:01:39
3. Users and roles00:2:27
4. Mailbox folders00:02:21
5. Basics of conversation00:03:10
6. New conversations00:00:50
7. Customer profiles00:01:41
9. Tag management00:02:03